WE’RE LOOKING FOR AN E-COMMERCE AND DIGITAL MARKETING OPERATIONS MANAGER
Do you want to make a real difference for dogs and cats? Do you care about their well-being? And do you want to put your energy into a meaningful project that truly makes a difference? With us, every decision starts with them. No marketing. No pressure to grow. Just authenticity, naturalness, and respect.
WHO WE ARE
Pattedeau Bio is an independent company founded by an agronomist with a clear mission: to help dog owners make informed choices for their pets' health through natural nutrition, quality products, and a deeply respectful approach to all living things. We're experiencing rapid growth. And we're moving fast. Sometimes very fast. We change course when necessary. We adjust our priorities based on what's aligned, strategic, and vital. Here, you have to be able to keep up… without panicking. If you're the type to see this as a stimulating challenge rather than stress to manage, you might be exactly where you're meant to be.
THE ROLE
We’re looking for an e-commerce operations and digital marketing manager.
A right-hand person, a grounded and intelligent person, capable of:
Support the team
Maintaining the structure on a daily basis
Organizing priorities
Keeping everything aligned while the vision evolves
This isn’t a management role detached from operations.
It's not just planning in one's own corner.
You will be working directly with:
Karine
Founder, creative, intense, in motion
Francis
Sales and products, grounded, human, on-the-ground
What you’re going to do
Coordination & organization
- Coordinate projects (products, promotions, training, events)
- Organize the work of the team (employees and contractors)
- Track deadlines, budgets, and KPIs
Structuring & process
- Document internal procedures and structure the organization
- Managing unforeseen events, emergencies, and addictions
- Participate in brainstorms and turn ideas into actions
Growth & support
- Manage product logistics in conjunction with Francis
- Coordinate growth while keeping an eye on profitability
- Free Karine and Francis from everything they no longer have to deal with.
YOUR PROFILE
You know how to structure, prioritize, organize, and track, without becoming rigid.
You’re able to move from vision to action, without getting lost in the process.
You've already coordinated projects or managed a team in a rapidly changing environment.
You're not afraid to get your hands dirty, to answer a client, to follow up with a partner.
You’re emotionally grounded: you don't take everything personally, you stay centered when things get rough.
You’re able to accept a change of direction without losing your bearings.
Are you comfortable with these tools (Asana, Google Drive, Zapier, ChatGPT) or are you a quick learner?
You really want to be part of something bigger, and you know what that entails.
What we offer you
Working conditions
- Salaried position, 35 to 40 hours/week
- Hybrid, mostly remote work, preferably in the Quebec City region
- If elsewhere: travel to Quebec 2-4 times/month
Evolution & environment
- Evolving role towards operations management
- A human, genuine, intense, but aligned team
- A real place, not a role to fill a box
This position is for you if…
- Do you want to contribute to a project that makes a real difference?
- You’re capable of taking charge, structuring and acting without delay.
- You like practical matters, but you also know how to think more broadly.
- You’re comfortable with strong-willed, sensitive, and passionate people.
- You want to work with real people, in a company that's actually moving forward.
- Are you looking for a place where you can get involved, make suggestions, establish stability, and grow?
This position is not for you if…
- You just want to manage spreadsheets without doing the work on the ground.
- You need everything to be planned, marked out, stable.
- You don't take changes of direction or quick decisions well.
- You don't like gray areas, pivots, or moments of creative chaos.
- You don't want to travel to Quebec.
- You have no real interest in animal welfare or the natural world.
Next step
We don't start with a CV. We start with a short form to get to know each other. You'll take 15 minutes to complete it. and if we click, we'll continue the conversation.